Business Transformation

Business Transformation

Fundamental Business Transformation impacts all aspects of your organisation in terms of strategy, business model, organisational structure, delivery mechanism and significant changes to working practices, processes and systems.

OGC describes Business transformation as "the process of translating a high level vision for the business into new services. It involves developing a 'blueprint', translating it into programmes of business change and implementation of new services."

The process for undergoing Business Transformation would be as follows:

  • Review your existing ways of working, strategy and objectives
  • Identify new ways of working
  • Identify high level elements that need to be developed to facilitate transformation
  • Define 'blueprint' specification for new structure, business model, processes and systems, people and technology need to change for transformation
  • Planning how the transformation will be implemented
  • Undertake project and programme activity to implement transformation
  • Measure success and continuous review and improvement

In order to achieve business transformation there needs to be a willingness to challenge the current delivery model and identify a new streamlined, innovative model that delivers your mission and vision.

How we support you

Milestones Development supports public sector organisations through each stage of the transformation process from developing the blueprint to implementation and benefits realisation.

We deploy our specialist OGC compliant consultants to work with our clients and undertake the following activity:

  • Conduct a robust business analysis and review of your organisation
  • Develop a business model of how your organisation could work
  • Review business process, systems and infrastructure
  • Define 'blueprint' specification for new structure, business model, processes and systems, people and technology need to change for transformation
  • Planning how the transformation will be implemented
  • Undertake project and programme activity to implement transformation
  • Measure success and continuous review and improvement

Example with a Milestones Development client

Whilst working for a client a business support service delivered at sub regional level was redeployed as a regional service undertaken by one organisation with a central team operating in the region.

A regional model was developed and central team, processes, systems put in place to deliver the service on a regional basis.

The approach was modelled by other regions and was held up as an exemplar model. The regional model delivered greater efficiency, increased productivity and business performance in relation to the sub regional model. Quality of the service was improved and market intelligence and consistency of delivery were additional benefits.

Where Next?

Team Meeting

Why engage us?

We have considerable skills and expertise in this area and have a team of consultants with are able to work with your Executive and Senior Management Team to facilitate Business Transformation. As independent and impartial consultants we are able to provide you with insight and high quality consultancy support to meet your needs.

Our team has robust methodology, systems and processes and have proven track records working with multiple public sector organisations such as Environment Agency, Business Link, MLA, WRAP, Local Government bodies to undertake change management activity with Executive and Senior Management Teams.

We are OGC compliant consultants who utilise PRINCE2 methodology and SPRINT BPR and are accredited suppliers under Select Accredit.

Business Transformation?

Book a free meeting with us and get the opportunity to discuss your organisation's issues with a specialist consultant.

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